Cancellation & Refund Policy

PanCardNri.com is committed to offering exceptional customer service to all applicants. To uphold this commitment, we maintain a fair cancellation and refund policy.


Refund Mode & Duration

Refunds are processed via online payment methods (Credit Cards/PayPal/PayU). Once we receive a refund request from the customer, the process is completed within 24 hours.


Refund During Processing

Applicants may be eligible for a full or partial refund, depending on the processing stage at the time the cancellation request is made.

For same-day refunds, please contact us directly by email or phone. If you initiate the refund through your bank, it may result in delays due to banking procedures.

# Stage 1: Before reviewing the applicant's supporting documents sent via email – 100% refund.

# Stage 2: After the initial review of documents – 50% refund (as our services have already been utilized to prepare all necessary documents, no further negotiations will be considered).



Submission of Physical Documents to PAN Authorities

No refunds will be issued if the cancellation request is received after submitting PAN documents to government officials.


Professional Consulting Services

As we do not sell merchandise or physical products, no refunds will be provided once our professional consulting services have been fully utilized. Our consultants dedicate their expertise, time, and resources to review and verify your supporting documents. Therefore, no refunds will be issued after the consulting services have been rendered.


Digital Download

Once applicants receive the digital copy of their PAN card via email, no refunds will be issued. Forms such as Form 49AA, Form 49A, and Form CSF are downloadable digital content in PDF format, as mandated by the Government of India. Clients can download this content and will also receive it by email for their records. No refunds will be issued once the digital content has been downloaded and generated through our website’s automation.


Service Validity Period

Applicants are eligible to utilize services from **PanCardNri.com** within 6 months of the payment date. During this service validity period, applicants are encouraged to provide the necessary documentation to initiate the processing of their PAN card application.